Shoe Repair Software: Complete Guide for Cobblers (2026)
Shoe repair software is a business management application for cobblers and shoe care shops that records each pair at intake — type, colour, existing damage and the services requested — calculates the price automatically, and sends the customer a digital receipt. It tracks every job until pickup and reminds customers about shoes they have not collected, replacing paper tickets and a drawer full of tags.
This guide explains what cobbler software does, which features matter for a shoe repair or shoe care shop, and how to choose the right system in 2026.
What Is Shoe Repair Software?
Shoe repair software (also called cobbler software or shoe care shop software) is designed for small workshops that take in footwear and leather goods, work on them for a few days and hand them back. A typical system includes:
- Footwear catalogue — 40+ types such as oxfords, loafers, sneakers, ballet flats, sandals, heels, winter boots, rain boots, suede shoes and football boots, plus bags and belts
- Service menu — basic cleaning, deep cleaning, polish and shine, dyeing, waterproofing, suede cleaning, heel replacement, sole replacement and zipper replacement
- Multi-service pricing — select several services on one pair and the total updates live
- Colour, stain and damage log — recorded at intake to avoid disputes at pickup
- Automatic WhatsApp receipts — sent when the order is saved
- Pickup tracking and reminders — for shoes that are ready but not collected
- Customer card — full repair history, searchable by phone number
- Daily cash report — revenue broken down by service type
Why Shoe Repair Shops Need Dedicated Software
Pairs get mixed up. Black leather shoes in similar sizes look identical on a shelf. A paper tag that falls off can mean the wrong pair goes home with the wrong customer.
"That scratch wasn't there." Old shoes arrive with scuffs, open seams and worn heels. If the damage is not written down at intake, the shop can be blamed for it at pickup.
One pair, several jobs. A winter boot might need a new heel, a zipper replacement, dyeing and waterproofing. Adding up combined services by hand slows the counter and leads to inconsistent prices.
Uncollected shoes take over the shelves. Customers forget about shoes left for repair. Without a list of ready-but-uncollected pairs and a simple way to remind people, they sit for months.
You cannot see which services pay. Without a breakdown by service, it is hard to know whether dyeing, sole work or polishing brings in the most revenue.
Key Features to Look For
1. Pre-Loaded Footwear Types
Opening an order should be a matter of selecting the shoe type rather than typing a description. Cleandy comes with 40+ footwear types pre-defined, and you can add your own.
2. Multi-Service Selection with Live Pricing
Select dyeing, waterproofing and polish on the same pair and watch the total update. Each service carries its own price, so quotes stay consistent between staff.
3. Colour, Stain and Damage Records
At intake, record the shoe colour, any stains and any damage such as holes, scratches or open seams. This is your evidence if a customer later questions the condition.
4. Labels for Every Pair
Label printer support lets you tag each pair with its order, so it can be matched to the right customer at any stage.
5. Automatic WhatsApp Receipt
The customer receives a receipt on WhatsApp the moment the order is saved: shoe type, services, amount and pickup date.
6. Pickup Reminders
A list of shoes that are ready but not collected, with WhatsApp reminders, keeps your shelves clear and your cash flowing.
7. Customer History and Daily Reports
Find a customer by phone number to see every past repair. At the end of the day, a cash report shows revenue by service type and payment method.
How to Choose Shoe Repair Software: Checklist
| Criterion | Why it matters | What to check |
|---|---|---|
| Footwear catalogue | Speeds up intake | Are common shoe types pre-defined, and can you add more? |
| Multi-service pricing | Most repairs combine services | Is the total calculated automatically per pair? |
| Damage log | Protects you at pickup | Can colour, stains and damage be recorded per item? |
| Labels | Prevents mixed-up pairs | Is label printer support included? |
| WhatsApp receipts | Customers expect a digital record | Are receipts sent automatically on save? |
| Pickup reminders | Clears the shelves | Is there a list of uncollected items with reminders? |
| Reports | Shows which services earn most | Is daily revenue broken down by service type? |
| Ease of setup | Small shops have no IT staff | Does it run in a browser, with a free trial? |
Shoe Repair Software vs Paper Tickets
| Task | Paper tickets and notebook | Shoe repair software |
|---|---|---|
| Recording the pair | Short handwritten note | Selected shoe type, colour and damage log |
| Pricing combined services | Mental arithmetic | Live automatic total |
| Matching pairs to customers | Paper tag | Printed label linked to the order |
| Customer receipt | Carbon copy | WhatsApp receipt |
| Uncollected shoes | Discovered by chance | Ready-but-uncollected list with reminders |
| Repair history | Lost with old tickets | Saved on the customer card |
How Cleandy Works for Shoe Repair and Shoe Care Shops
Cleandy Lostra is cloud-based shoe repair software from MoBiM Yazılım, which has built software for service businesses since 2002. A typical workflow:
- Set your prices once: Use the pre-loaded footwear types and enter prices for services such as polish, dyeing, sole replacement and zipper replacement.
- Find or register the customer: Search by phone number; new customers are registered once and never asked again.
- Open the order: Select the shoe type, record its colour and any stains or damage, then tick the services. The total updates as you go.
- Label the pair: Print a label so the pair is matched to its order throughout the repair.
- Send the receipt: On saving, the customer receives a WhatsApp receipt with the shoe type, services, amount and pickup date.
- Track and remind: Ready pairs appear in the pickup list; send WhatsApp reminders for any that have not been collected.
- Hand over and close the day: Record payment at pickup. The daily cash report shows revenue by service type, so you can see which work is most profitable.
Many shoe care shops also offer garment cleaning — our dry cleaning software guide covers that side, and both run under one Cleandy subscription. You can start a free trial here.
Frequently Asked Questions
What is the best shoe repair software for a small cobbler shop?
For a small cobbler, the essentials are quick intake with pre-defined shoe types, multi-service pricing, a damage log, labels, WhatsApp receipts and pickup reminders. A browser-based system with a free trial is the easiest to adopt. Cleandy Lostra includes all of these, with a 15-day free trial.
How much does shoe repair software cost?
Pricing varies by provider and model. Cleandy uses a single flat monthly or yearly subscription that covers all of its sectors, with country-based pricing in your local currency. Current prices are shown when you sign up for the free trial.
Can cobbler software send WhatsApp notifications?
Yes. Cleandy sends a WhatsApp receipt automatically when an order is saved and lets you send pickup reminders for shoes that have not been collected.
Do I need to install anything?
No. Cleandy runs in a web browser on a computer, tablet or phone. There is nothing to install.
Can I track bags and belts as well as shoes?
Yes. Alongside shoe types, the catalogue includes items such as bags and belts, and you can add any item type you need.
Can I add several services to one pair of shoes?
Yes. You can select, for example, dyeing, waterproofing and polish for the same pair, and the total is calculated automatically.
Try Cleandy Lostra Free
If your shoe repair shop still relies on paper tickets, a 15-day trial is enough to see how much smoother intake and pickup become. Full access, no credit card required — create your account and open your first order in minutes.